Grand Mercure Hanoi Hotel | Hanoi ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

9 Cat Linh, Quoc Tu Giam, Hanoi, Vietnam, 10000

Grand Mercure Hanoi, a 5-star hotel, features a garden, fitness center, and an outdoor swimming pool. The hotel offers facilities like two restaurants and two bars, providing a mix of local and international cuisine. Each room is equipped with thoughtful amenities such as air conditioning and free WiFi.

Rooms & Amenities

All rooms at Grand Mercure Hanoi come with a flat-screen TV with satellite channels, air conditioning, and a private bathroom with a bidet and complimentary toiletries. Selected rooms also feature a balcony with city or garden views. Guests can enjoy 24-hour room service and access a safety deposit box in each room.

Dining & Nearby Options

Dining options include two onsite restaurants offering Vietnamese cuisine and a variety of international dishes. A buffet or continental breakfast is available each morning, along with an extensive selection of beverages at the bars. Guests can also find additional local dining options within walking distance.

Leisure & Services

Grand Mercure Hanoi offers a fitness center, karaoke, and a 24-hour front desk for concierge services. Safety features include a security system and fire extinguishers, ensuring guest security. The hotel also serves as a venue for various business activities and events.

Location & Transportation

Popular points of interest near the hotel include Hoan Kiem Lake and cultural sites like Thang Long Water Puppet Theatre and Hanoi Opera House. Public transportation options include multiple bus stops within a short walking distance, providing easy access to the surrounding area. Noi Bai International Airport is approximately 18.5 miles from the hotel.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Grand Deluxe Upper Floors Twin Room

Max:

2 persons

295 sq. feet

Bed options:

2 Single beds

City view

Shower

Coffee machine

room details

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Deluxe King Room

Max:

2 persons

345 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Deluxe Twin Room

Max:

2 persons

295 sq. feet

Bed options:

2 Single beds

City view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Hanoi700 ft

Airports

Noi Bai International (HAN) 17.2 mi

Cat Bi International (HPH) 73.9 mi

Train

Ha Noi Railway station3000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Buffet

“The breakfast buffet at Grand Mercure Hanoi was truly really good. With so many delicious options available, ranging from local Vietnamese dishes to international cuisine, I found it easy to start my day on a high note. The quality of the food was impressive, and I appreciated the beautiful dining setting where I could relax and enjoy my meal.” view full review

Relaxing Spa Experience

“I had a wonderful time at the hotel's spa. I opted for a two-hour package, and it was completely worth it. The atmosphere was clean, safe, and incredibly soothing. After my treatment, I felt rejuvenated and ready to explore the city more. It was the perfect way to wind down and pamper myself during my stay.” view full review

Luxurious Rooms

“The room I stayed in was stunningly designed, spacious, and equipped with a variety of high-tech amenities. From the espresso machine to the motion-activated night lighting, it was clear that comfort and modernity were priorities. I loved how clean and well-maintained everything was; it made my experience that much better.” view full review

Efficient Business Facilities

“The business facilities at Grand Mercure Hanoi exceeded my expectations. I attended meetings here and appreciated the seamless technology integration, which made presentations effortless. The meeting rooms were spacious, well-equipped, and contributed to an impressive professional atmosphere.” view full review

General

Non-smoking rooms
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Sun loungers
Karaoke
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Body wraps
Full body massage

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

9 Cat Linh, Quoc Tu Giam, Hanoi, Vietnam, 10000

Map view

9 Cat Linh, Quoc Tu Giam, Hanoi, Vietnam, 10000

City landmarks

Monuments and Landmarks

Ho Chi Minh Mausoleum

4800 ft

Quoc Tu Giam Street Dong Da District

Temple Of Literature

3300 ft

Museums

Hoa Lo Prison

1.3 mi

Museums

Vietnam Military History Museum

1.0 mi

Pagoda

One Pillar Pagoda

4400 ft

Castle

Thang Long Imperial Citadel

1.1 mi

Square

Ba Dinh Square

4900 ft

Museums

Vietnam Fine Arts Museum

3600 ft

Museums

Vietnamese Women's Museum

1.4 mi

Monuments and Landmarks

Hanoi Flag Tower

1.0 mi

Pagoda

Tran Quoc Pagoda

1.4 mi

Church

Saint Joseph Cathedral

1.5 mi

Museums

Ho Chi Minh Museum

4600 ft

Dinh Tien Hoang St.

Temple of the Jade Mountain

1.6 mi

Parks

Hanoi Botanical Garden

1.3 mi

cnr P Hang Buom & P Hang Giay

Bach Ma Temple

1.3 mi

Libraries

Hoan Kiem Lake

1.5 mi

Hang Duong

Hanoi Night Market

1.4 mi

56 Hang Chieu Dong Xuan

Hanoi Old City Gate

1.4 mi

Lake of the Restored Sword

1.5 mi

Palace

Presidential Palace

1.1 mi

Parks

Lenin Park

1.0 mi

Events

Friendship Cultural Palace

1.3 mi

1 Bach Thao Ba Dinh

Presidential Palace Historical Site

1.1 mi

So 1 Ngo Bach Thao

Ho Chi Minh's Stilt House

1.1 mi

73 Quan Su St

Quan Su Pagoda

1.3 mi

Pagoda

Quan Thanh Temple

1.5 mi

Church

Cua Bac Church

1.5 mi

Nearby

Stadiums

Hang Day Stadium

1400 ft

58 Quoc Tu Giam Van Mieu

Ho Van - Van Mieu

900 ft

Restaurants

L'Mo Dinning

1900 ft

34 Nguyen Thi Dinh

Gia Restaurant

1000 ft

61 Van Mi_u

Van Mieu Deli

2700 ft

39 & 41 Van Mieu Dong Da

Ren

2500 ft

8A Pho Hang Chao

Nam Vien Restaurant

1400 ft

19 Ngo Tat To Street

La Cheminee Restaurant

2600 ft

40 Cat Linh

Salmonoid

2200 ft

32C Cao Ba Quat Street

Tang tret Cosmo Cafe

2300 ft

10 Khuc Hao Ba Dinh

Sii Coffee

2600 ft

81 Nguyen Thai Hoc

Reviews and Ratings

Reviews from guests about their experience.

80%

loved their spa retreat and can’t wait to return.

8.0/10

Great

Rooms

8.2

Location

6.6

Service

7.8

Dining

8.8

Augustus

United States of America, January 2025

5.4/10

I found my stay at Grand Mercure Hanoi quite good with its fresh and clean environment and really good staff. However, I experienced some noise issues from neighboring rooms and the cleaning staff, which detracted from my comfort. The location, while not far from the city center, could benefit from more nearby amenities for international travelers.

Rooms

8.0

My Deluxe Room with Twin Beds was comfortable and well-decorated, blending modern and traditional styles. However, noise from adjacent rooms and staff cleaning was a bit bothersome at times.

Service

9.0

The staff was incredibly friendly and attentive, making me feel welcomed throughout my stay. The assistance I received, especially from River and Thanh, added to my experience of exploring Hanoi.

Location

7.0

While the hotel is relatively close to attractions like the Temple of Literature, I found the immediate area lacking in convenience with no nearby cafes or restaurants for international visitors.

Dining

8.0

I enjoyed the dining options at the hotel, particularly the traditional Vietnamese dishes with a twist. However, I'd suggest expanding the breakfast selection for more variety.

Facilities

7.0

The facilities include good WiFi and spacious bathrooms, though the rooftop pool wasn't open yet since the hotel is new.

Frank

United States of America, November 2024

6.6/10

My stay at Grand Mercure Hanoi was quite enjoyable. The rooms were beautiful and clean, and I couldn't get over how great the breakfast options were. However, the hotel was not fully operational, lacking some amenities like the rooftop bar and swimming pool, which was a bit disappointing.

Rooms

8.0

I stayed in a spacious Deluxe King Room with a nice bathroom featuring both a shower and a bathtub. The room was well-maintained and comfortable, but the view from the window was disappointing, with some noise from the hallway.

Service

7.0

The staff were friendly, and despite being fairly new, they tried their best to assist. I appreciated how they apologized for any issues I faced during my stay, showing a commitment to customer service.

Location

6.0

While the location was a little far from the center of the old town, it was conveniently close to notable sites like the Temple of Literature. However, I found it lacking in nearby cafes or shops for a quick snack.

Dining

9.0

The breakfast was excellent, with plenty of delicious options. I was really impressed with the variety and quality of food available in the morning.

Facilities

6.0

I enjoyed the range of facilities offered, including room service and tours ticket assistance. However, the lack of key amenities like the rooftop bar and swimming pool was disappointing.

Steve

United States of America, November 2024

5.2/10

I enjoyed my stay at the Grand Mercure Hanoi, as the room was spacious and very comfortable. The delicious breakfast and helpful staff made my mornings good. However, I did experience some noise issues and had to pay extra for breakfast, which wasn’t included in my booking.

Rooms

8.0

My Deluxe King Room was spacious and comfortable, but I did notice it could be a bit noisy at times.

Service

9.0

The staff were professional and very helpful, offering assistance with organizing a PCR test for my trip.

Location

7.0

The hotel is a little far from the bustling center of the old town, but it's conveniently close to the Temple of Literature.

Dining

9.0

Breakfast was among the best I've ever experienced, which made my mornings very enjoyable.

Facilities

8.0

The hotel offered great services like room service and laundry, but I felt some amenities could be improved.

Paul

United States of America, November 2024

6.8/10

I had a mostly enjoyable stay at Grand Mercure Hanoi. My Deluxe King Room was gorgeous, featuring a modern design and a lovely bathroom with a window. However, the location is a bit far from the city center, and it lacks some facilities like a rooftop bar and swimming pool, which was disappointing. Overall, the staff were friendly, and breakfast was excellent! ☕️🌟

Rooms

9.0

My room was spacious and very comfortable, with a perfect overall look. I loved the bathroom and the additional features.

Service

8.0

The staff were generally pleasant and helpful, though some seemed new and needed more training.

Location

7.0

The hotel is not too far from the old town but lacks nearby cafes or international restaurants, making it somewhat isolated.

Dining

10.0

Breakfast was truly one of the best I’ve ever experienced, with a great selection.

Facilities

7.0

While the hotel has great amenities, it was disappointing that the swimming pool and rooftop bar weren't operational during my stay.

David

United States of America, October 2024

7.2/10

I had a mix of experiences during my stay at Grand Mercure Hanoi. While the hotel is brand new and my rooms were clean with comfy beds, I faced several issues like being put in the wrong room at first and a bit of noise from the staff outside. The breakfast was surprisingly good and the staff, especially Mr. CU at the concierge, were quite friendly and helpful in the end.

Rooms

8.0

The rooms were spotless and modern, but I had to switch rooms several times due to booking issues which was quite frustrating. The mattress was comfortable, and I appreciated the spacious bathroom with a nice shower and tub.

Service

6.5

Some staff members were really welcoming and attentive, but I encountered a few who seemed clueless, especially at the beginning. They did apologize for the rough service I faced.

Location

6.0

The hotel is a little farther from the center of the Old Town, which made exploring a bit inconvenient since there weren’t many cafes or shops nearby.

Dining

8.0

Breakfast was one of the highlights with a decent variety and quality. I enjoyed the American-inspired dishes they offered.

Facilities

6.5

The hotel had various facilities like room service and laundry, but I missed the swimming pool and rooftop bar which weren’t operational during my stay.

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Grand Mercure Hanoi Hotel, Hanoi

About the Hotel

Rooms & Amenities

Dining & Nearby Options

Leisure & Services

Location & Transportation

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Sports & Fitness

Guest Parking

Services

Dining

Business

Children

Facilities for people with disabilities

Spa & Leisure

Room features

Bathroom

Self-catering

Media

Room decor

Location

Reviews and Ratings