Grand Mercure Hanoi | Hanoi ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

9 Cat Linh, Quoc Tu Giam, Hanoi, Vietnam, 10000

“The hotel is conveniently located near famous Hanoi landmarks.”view full review

Grand Mercure Hanoi, a 5-star hotel rated 9.2/10 on Booking.com, offers a blend of contemporary chic design and traditional Vietnamese culture. Facilities include an outdoor swimming pool, a fitness centre, and on-site dining options featuring Vietnamese and international cuisine.

Rooms & Amenities

All guestrooms at Grand Mercure Hanoi provide air conditioning, a seating area, a flat-screen TV with satellite channels, and a private bathroom equipped with a bidet, bathrobes, and slippers. Selected rooms include a balcony and city or garden views.

Dining & Leisure

Guests can enjoy a buffet or continental breakfast and experience Vietnamese cuisine at the hotel's two restaurants. The property also features a bar and a garden area.

Services & Safety

The hotel provides a variety of services, including a 24-hour front desk, concierge services, and a tour desk. Safety features at this property include a fire extinguisher, smoke detector, and security system.

Location & Transportation

Popular attractions near Grand Mercure Hanoi include Hoan Kiem Lake, Thang Long Water Puppet Theatre, and Hanoi Opera House. The nearest airport is Noi Bai International Airport, located 30 km away.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Grand Deluxe Twin Room High Floor

Max:

2 persons

295 sq. feet

Bed options:

2 Single beds

City view

Shower

Coffee machine

room details

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Deluxe Room Twin Beds

Max:

2 persons

295 sq. feet

Bed options:

2 Single beds

City view

Shower

Coffee machine

room details

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Deluxe King Room

Max:

2 persons

345 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Hanoi700 ft

Airports

Noi Bai International (HAN) 17.2 mi

Cat Bi International (HPH) 73.9 mi

Train

Ha Noi Railway station3000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Very nice Spa Experience

“During my stay, I had the pleasure of visiting the spa at Grand Mercure Hanoi. The menu offered an extensive variety of treatments that catered to all preferences. The ambiance was soothing, making it an ideal escape from the bustling city. I opted for a traditional Vietnamese massage, and it was hands down one of the best spa experiences I've ever had. I left feeling rejuvenated and completely relaxed.” view full review

Really good Dining Experience

“I dined at LOC-ally during my stay and was thoroughly impressed. The Vietnamese cuisine showcased authenticity and excellence. I was lucky enough to enjoy a meal with local colleagues, and they too remarked on how genuine the flavors were. The service was perfect, made the whole dining experience even better.” view full review

Fine Room Features

“I stayed in a beautifully designed beautiful room, not only spacious but also equipped with luxury amenities. The room featured large, quiet air-conditioning, and the decor incorporated elements reminiscent of Vietnamese heritage, making it feel inviting. I particularly appreciated the blackout blinds that allowed for a restful night's sleep.” view full review

Fantastic Gym and Facilities

“The gym at Grand Mercure Hanoi was excellent. I was greeted by the personal trainer, who was attentive and very knowledgeable. He crafted a workout plan tailored to my needs and guided me throughout my session. The gym had great equipment, ensuring a great workout. I also loved the rooftop swimming pool with fine views and was a refreshing way to unwind post-exercise.” view full review

General

Non-smoking rooms
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Sun loungers
Karaoke
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Body wraps
Full body massage

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

9 Cat Linh, Quoc Tu Giam, Hanoi, Vietnam, 10000

Map view

9 Cat Linh, Quoc Tu Giam, Hanoi, Vietnam, 10000

City landmarks

Monument

Ho Chi Minh Mausoleum

4800 ft

Landmark

Temple Of Literature

3300 ft

Museum

Hoa Lo Prison

1.3 mi

Museum

Vietnam Military History Museum

1.0 mi

Pagoda

One Pillar Pagoda

4400 ft

Castle

Thang Long Imperial Citadel

1.1 mi

Square

Ba Dinh Square

4900 ft

Museum

Vietnam Fine Arts Museum

3600 ft

Museum

Vietnamese Women's Museum

1.4 mi

Monument

Flag Tower of Hanoi

1.0 mi

Pagoda

Tran Quoc Pagoda

1.4 mi

Church

Saint Joseph Cathedral

1.5 mi

Museum

Ho Chi Minh Museum

4600 ft

Landmark

Temple of the Jade Mountain

1.6 mi

Park

Hanoi Botanical Garden

1.3 mi

Landmark

Bach Ma Temple

1.3 mi

Library

Hoan Kiem Lake

1.5 mi

Landmark

Hanoi Night Market

1.4 mi

Landmark

Old City Gate

1.4 mi

Landmark

Lake of the Restored Sword

1.5 mi

Palace

Presidential Palace

1.1 mi

Park

Lenin Park

1.0 mi

Event hall

Friendship Cultural Palace

1.3 mi

Landmark

Presidential Palace Historical Site

1.1 mi

Landmark

Ho Chi Minh's Stilt House

1.1 mi

Landmark

Quan Su Temple

1.3 mi

Pagoda

Quan Thanh Temple

1.5 mi

Church

Cua Bac Church

1.5 mi

Nearby

Stadium

Hang Day Stadium

1400 ft

58 Quoc Tu Giam Van Mieu

Ho Van - Van Mieu

900 ft

Restaurants

L'Mo Dinning

1900 ft

34 Nguyen Thi Dinh

Gia Restaurant

1000 ft

61 Van Mi_u

Van Mieu Deli

2700 ft

39 & 41 Van Mieu Dong Da

Ren

2500 ft

8A Pho Hang Chao

Nam Vien Restaurant

1400 ft

19 Ngo Tat To Street

La Cheminee Restaurant

2600 ft

40 Cat Linh

Salmonoid

2200 ft

32C Cao Ba Quat Street

Tang tret Cosmo Cafe

2300 ft

10 Khuc Hao Ba Dinh

Sii Coffee

2600 ft

81 Nguyen Thai Hoc

Reviews and Ratings

Reviews from guests about their experience.

Augustus

United States, January 2025

5.4/10

I found my stay at Grand Mercure Hanoi quite good with its fresh and clean environment and really good staff. However, I experienced some noise issues from neighboring rooms and the cleaning staff, which detracted from my comfort. The location, while not far from the city center, could benefit from more nearby amenities for international travelers.

Rooms

8.0

My Deluxe Room with Twin Beds was comfortable and well-decorated, blending modern and traditional styles. However, noise from adjacent rooms and staff cleaning was a bit bothersome at times.

Service

9.0

The staff was incredibly friendly and attentive, making me feel welcomed throughout my stay. The assistance I received, especially from River and Thanh, added to my experience of exploring Hanoi.

Location

7.0

While the hotel is relatively close to attractions like the Temple of Literature, I found the immediate area lacking in convenience with no nearby cafes or restaurants for international visitors.

Dining

8.0

I enjoyed the dining options at the hotel, particularly the traditional Vietnamese dishes with a twist. However, I'd suggest expanding the breakfast selection for more variety.

Facilities

7.0

The facilities include good WiFi and spacious bathrooms, though the rooftop pool wasn't open yet since the hotel is new.

Frank

United States, November 2024

6.6/10

My stay at Grand Mercure Hanoi was quite enjoyable. The rooms were beautiful and clean, and I couldn't get over how great the breakfast options were. However, the hotel was not fully operational, lacking some amenities like the rooftop bar and swimming pool, which was a bit disappointing.

Rooms

8.0

I stayed in a spacious Deluxe King Room with a nice bathroom featuring both a shower and a bathtub. The room was well-maintained and comfortable, but the view from the window was disappointing, with some noise from the hallway.

Service

7.0

The staff were friendly, and despite being fairly new, they tried their best to assist. I appreciated how they apologized for any issues I faced during my stay, showing a commitment to customer service.

Location

6.0

While the location was a little far from the center of the old town, it was conveniently close to notable sites like the Temple of Literature. However, I found it lacking in nearby cafes or shops for a quick snack.

Dining

9.0

The breakfast was excellent, with plenty of delicious options. I was really impressed with the variety and quality of food available in the morning.

Facilities

6.0

I enjoyed the range of facilities offered, including room service and tours ticket assistance. However, the lack of key amenities like the rooftop bar and swimming pool was disappointing.

Steve

United States, November 2024

5.2/10

I enjoyed my stay at the Grand Mercure Hanoi, as the room was spacious and very comfortable. The delicious breakfast and helpful staff made my mornings good. However, I did experience some noise issues and had to pay extra for breakfast, which wasn't included in my booking.

Rooms

8.0

My Deluxe King Room was spacious and comfortable, but I did notice it could be a bit noisy at times.

Service

9.0

The staff were professional and very helpful, offering assistance with organizing a PCR test for my trip.

Location

7.0

The hotel is a little far from the bustling center of the old town, but it's conveniently close to the Temple of Literature.

Dining

9.0

Breakfast was among the best I've ever experienced, which made my mornings very enjoyable.

Facilities

8.0

The hotel offered great services like room service and laundry, but I felt some amenities could be improved.

Paul

United States, November 2024

6.8/10

I had a mostly enjoyable stay at Grand Mercure Hanoi. My Deluxe King Room was gorgeous, featuring a modern design and a lovely bathroom with a window. However, the location is a bit far from the city center, and it lacks some facilities like a rooftop bar and swimming pool, which was disappointing. Overall, the staff were friendly, and breakfast was excellent! ☕️🌟

Rooms

9.0

My room was spacious and very comfortable, with a perfect overall look. I loved the bathroom and the additional features.

Service

8.0

The staff were generally pleasant and helpful, though some seemed new and needed more training.

Location

7.0

The hotel is not too far from the old town but lacks nearby cafes or international restaurants, making it somewhat isolated.

Dining

10.0

Breakfast was truly one of the best I've ever experienced, with a great selection.

Facilities

7.0

While the hotel has great amenities, it was disappointing that the swimming pool and rooftop bar weren't operational during my stay.

David

United States, October 2024

7.2/10

I had a mix of experiences during my stay at Grand Mercure Hanoi. While the hotel is brand new and my rooms were clean with comfy beds, I faced several issues like being put in the wrong room at first and a bit of noise from the staff outside. The breakfast was surprisingly good and the staff, especially Mr. CU at the concierge, were quite friendly and helpful in the end.

Rooms

8.0

The rooms were spotless and modern, but I had to switch rooms several times due to booking issues which was quite frustrating. The mattress was comfortable, and I appreciated the spacious bathroom with a nice shower and tub.

Service

6.5

Some staff members were really welcoming and attentive, but I encountered a few who seemed clueless, especially at the beginning. They did apologize for the rough service I faced.

Location

6.0

The hotel is a little farther from the center of the Old Town, which made exploring a bit inconvenient since there weren't many cafes or shops nearby.

Dining

8.0

Breakfast was one of the highlights with a decent variety and quality. I enjoyed the American-inspired dishes they offered.

Facilities

6.5

The hotel had various facilities like room service and laundry, but I missed the swimming pool and rooftop bar which weren't operational during my stay.